Common site questions

Common questions on how to use this site are answered here. If you have a question that isn’t answered here, please take a look at the other pages in the site help section. Still need help? Let us know.

How can I make the pages on this site load faster?
Learn more about page load speeds.
How can I navigate through this site using my keyboard?
Learn more on our keyboard navigation page.
How can I make the text on this site bigger so I can read it more easily?
Learn more on our vision impairment assistance page.
Because I am blind, I use a screen reader to “see” the Internet. Will this site work with my screen reader?
Information on how this site works with screen readers can be found on the vision impairment assistance page as well as the keyboard navigation page.
How can I print a simple version of a web page without all the extra information that I don’t need to print.
Just hit print! Learn more about how this works.
There seem to be a lot of PDFs on this site. How do I use those?
Learn more on our page about PDFs.
Sometimes I can access a Web site using my PDA or cell phone. Will that work with this site?
Learn how this site works with handheld devices.
Something on this site looks strange in my web browser. Why?
Learn more about how pages display in different web browsers.
Sometimes the navigation bar with the dropdown menus seems difficult to use. Why?

The goal of the navigation bar with the dropdown menus is to make it possible to access the main sections of this site from any page on the site. Sometimes it can seem a bit tricky to use. Here a few tips to make it a bit easier to use:

  • Try moving your mouse slowly as you go from tab to tab or use a dropdown menu. When moving your mouse quickly, it is easy to move “off” the menu bar or dropdown you are trying to use, causing it to disappear or switch to something else.
  • If you are hovering over a tab and want to move to an item in the submenu bar, make sure to first move your mouse straight up or down onto the submenu bar: if you try to move your mouse in a direct line to the item, and if it is at an angle from the tab you are hovering over, you might move “off” the menu bar, causing it to disappear or switch.
  • It can be tricky to move up to the submenu bar from below. When doing so, it is easy to move over a tab that is “in the way” and cause the current submenu bar to switch to the submenu for that tab. There is space between each tab, and you can try to move your mouse up through that space, but you may find it easier to come at the submenu bar from the side or move above and come down onto the submenu bar from the current tab.

If possible, we will continue to work to make the navigation bar easier to use.