Home inspections

Questions about I and I inspectors

As infiltration and inflow (I and I) inspections continue, Minnetonka Public Works has received several calls from residents checking on the legitimacy of inspectors from SL-serco, an outside company hired by the city of Minnetonka to conduct I and I inspections and to install new water meters. All SL-serco contractors involved in inspections in Minnetonka have undergone and passed a background check by the Minnetonka Police Department. SL-serco contractors will be wearing clothing with the SL-serco name and have photo ID badges. If you have any questions about a contractor, please contact SL-serco at 612.782.9716.

Inflow and Infiltration

The inflow portion of the I and I problem generally can be traced to sump pumps, roof leaders and foundation drains that have been connected to the sanitary sewer system. For example, a sump pump may be connected to the sanitary sewer system via a hose leading from the pump to a laundry tub or floor drain. Foundation drains may be connected to a home’s sewer service outside, without the knowledge of the homeowner.

To assist homeowners in identifying problematic connections, the city began home inspections in March 2007 in the areas of the city identified as having increased sewer flow after rain events. Having completed those areas, sump pump inspections and meter change-outs are now taking place throughout the entire city.

If a homeowner is found to have illegal discharge into the sanitary sewer system, the city is providing a matching grant program to assist homeowners in making repairs.

Along with the I and I inspection, each homeowner receives a new water meter that features automated reading via radio signal. This allows staff to drive through neighborhoods to check meters rather than stopping at each home to record the meter reading. This will provide residents more timely information on water use and possible leaks in the home, if needed.

All inspections and water meter installations are being conducted by SL-serco company, not by city inspectors. The only tasks of these outside contractors is to conduct the I and I inspection and to install new water meters.

Residents in the areas slated for inspection will receive notification via mail of the inspection and meter installation details.