City of Minnetonka

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Utilities

Minnetonka is served by a number of utility companies, and provides its own sewer and water service to residents.

  • Cable Television
  • Call Before You Dig (underground utilities)
  • CenterPoint Energy (natural gas)
  • Internet
  • Telephone Service
  • Water/Sewer
  • Xcel Energy (electricity)

Cable Television

Cable television service in Minnetonka is provided by Comcast. For the most part, rate changes by cable providers are regulated by the Federal Communications Commission (FCC), so cities have no control over cable rates. The city of Minnetonka is a member of the Southwest Suburban Cable Commission, and the attorney for that commission reviews rate changes to ensure they meet the requirements of the law.

Contacts
Comcast
Website: comcast.com
1.800.COMCAST (266.2278)

For fee-related complaints not resolved by calling Comcast, contact the city of Minnetonka at 952.939.8200. Do not call the city about cable outages—call 1.800.COMCAST.

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Call Before You Dig

(underground utilities)

Call Gopher State One-Call at least two business days before you plan to dig to determine the location of underground utility lines.

Contacts
Gopher State One-Call
Website: gopherstateonecall.org
651.454.0002

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CenterPoint Energy

(natural gas/carbon monoxide)

If you suspect a natural gas leak (smells like rotten eggs), leave the area immediately and call 9-1-1 from another location or a cell phone to report a possible gas leak. If your carbon monoxide detector is sounding, call CenterPoint Energy to report a possible carbon monoxide leak.

Contacts
CenterPoint Energy
Website: centerpointenergy.com
General info: 1.800.722.9326
Gas leaks: 1.800.722.6821

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Internet

Broadband internet service in Minnetonka is provided by Comcast or Qwest.

Contacts
Comcast
Phone: 1.800.COMCAST (266.2278)
Website: comcast.com
Qwest
Phone: 1.800.954.1211
Website: qwest.com

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Telephone Service

For information about home telephone service, contact Qwest.

Contacts
Qwest
Website: qwest.com
Phone: 1.800.954.1211

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Water/Sewer

Water and sewer service and billing are provided by the city of Minnetonka. Residential account holders may call 952.939.8255 for information about sewer and water bills, including questions about the account, changing a billing name or address, establishing a new account or scheduling water meter readings for residents who are moving.

Commercial accounts, including apartment management companies, schools, churches, community property, etc., may have utility bills taken directly out of a checking account. It’s free and easy—call 952.939.8255 for information.

Automatic utility payment form (PDF)

If you need emergency service for a water or sewer service, including needing water shut off due to a broken pipe, sewer back up, observing a broken fire hydrant or broken water main, or if your water is shut off and you’re not sure why, call Minnetonka Public Works at 952.988.8400 (7 a.m.–3:30 p.m.) or after hours, 9-1-1.

Contacts
Fiona Golden
Utility Billing Clerk
fgolden@
eminnetonka.com

952.939.8255

Monday–Friday
7 a.m.–3:30 p.m.

Minnetonka Public Works
11522 Minnetonka Blvd.
Minnetonka, MN  55305

Map and directions

Phone: 952.988.8400

Fax: 952.988.8406

After-hours emergency
9-1-1

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Xcel Energy

(electricity)

To report an electric outage call Xcel Energy. Learn more about Power Outages.

Contacts
Xcel Energy
Website: xcelenergy.com
Electric emergency/power outage: 1.800.895.1999

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Contact Minnetonka Mike
Questions or concerns?
Ask Minnetonka Mike!

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How to reach us

Monday–Friday
8 a.m.–4:30 p.m.

Minnetonka City Hall
14600 Minnetonka Blvd.
Minnetonka, MN  55345

Map and directions

Phone: 952.939.8200

Fax: 952.939.8244

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14600 Minnetonka Boulevard, Minnetonka, MN 55345 | 952.939.8200 |Please send comments to comments@eminnetonka.com
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